Jill Felix Operations & Client Support Specialist

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Administrative Support & Operations Coordination
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CRM Management (HubSpot, Zoho, Salesforce)
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Client Communication & Relationship Management
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Workflow Streamlining & Task Automation
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Calendar, Project & Inbox Management
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Internal Process Documentation & SOP Development
- BS in Business Administration
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Certified: Customer Service Excellence
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CRM Foundations
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Time Management & Productivity
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Process Improvement & Operations Support
Jill is an operations and client support specialist who keeps the gears turning at Reserve Digital Solutions. With a sharp eye for detail and a systems-thinking mindset, she ensures daily operations run smoothly across departments from project coordination and client updates to internal process optimization.
She brings years of experience supporting cross-functional teams in fast-paced environments, backed by strong communication and organizational skills. Jill thrives in behind-the-scenes roles that make frontline success possible.
Whether she’s organizing client feedback, updating CRM pipelines or coordinating schedules between developers and designers, Jill brings calm, clarity and consistency to everything she touches. Her reliability and proactive support make her an essential backbone of the team.
publications
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Top 10 Conversion Secrets for High-Performing Landing Pages and Banners
Many businesses, large and small, have a huge source of great ideas that can help them improve, innovate, and grow, and yet so many of these companies never think of using this amazing corporate asset. What is this highly valuable asset? Its own people.
June 23, 2025 -
Why Marketplaces in the UAE Require GTIN
Many businesses, large and small, have a huge source of great ideas that can help them improve, innovate, and grow, and yet so many of these companies never think of using this amazing corporate asset. What is this highly valuable asset? Its own people.
June 17, 2025 -
How Delegating Marketplace Product Listings Helps Businesses Scale Faster
Many businesses, large and small, have a huge source of great ideas that can help them improve, innovate, and grow, and yet so many of these companies never think of using this amazing corporate asset. What is this highly valuable asset? Its own people.
June 16, 2025
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The team at Reserve Digital Solutions really took the time to understand our business and delivered a system that actually works for our day-to-day operations. Professional, responsive and easy to work with from start to finish.
